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Comercializadora de Servicios Médicos Cubanos, S.A.SMC Salud
MEDICAL TOURISM HUB

Your Medical Journey to Cuba, Simplified

From visa issuance to airport VIP reception, hospital-adjacent accommodation, and 24/7 bilingual coordination — SMC Salud manages every logistical detail so you can focus entirely on your treatment and recovery.

Officially Backed & Internationally Recognized

Trusted by the Institutions That Define Cuban Medicine

Cuban Ministry of Public Health

MINSAP — Government-Backed

Center of Molecular Immunology

CIM — Havana

Center for Genetic Engineering & Biotechnology

CIGB — Havana

International Center for Neurological Restoration

CIREN — Established 1989

La Pradera International Health Center

Havana — Dedicated International Care

PAHO / WHO Member State

Pan American Health Organization

SMC Salud, S.A.

Official Medical Tourism Entity

Multilingual International Coordination

12+ Languages Supported

VISA & TRAVEL DOCUMENTATION

Medical Visa to Cuba, Step by Step

Cuba offers a dedicated medical visa for international patients receiving treatment through SMC Salud. Our coordinators handle the documentation; you simply present it at your consulate.

01

Medical Program Issuance

After your evaluation is approved, SMC Salud issues an official medical program letter confirming your treatment plan, dates, and hospital assignment in Havana.

02

Consular Visa Application

Present the medical program letter at your nearest Cuban consulate or embassy. Most consulates process medical visas within 5–10 business days. Some nationalities qualify for visa-on-arrival or e-visa.

03

Visa Processing Support

Our international coordinators provide all required documentation, assist with consular communication, and can arrange expedited processing for urgent medical cases.

04

Arrival & Immigration

Present your medical visa and program letter at José Martí International Airport (HAV). Our VIP reception team meets you airside and escorts you through immigration and customs.

Good to know: Citizens of many countries do not require a tourist visa for stays under 30 days, and the medical program letter may suffice for entry. Contact our coordinators for your specific nationality's requirements.

AIRPORT RECEPTION & TRANSFERS

From Runway to Recovery, Seamlessly

You land at José Martí International Airport (HAV) in Havana. From the moment your aircraft parks, our VIP reception team takes over — so you never navigate an unfamiliar airport alone.

VIP Airside Reception

A bilingual coordinator meets you at the aircraft gate, escorts you through immigration, baggage claim, and customs — no queues, no stress.

Private Medical Transfers

Climate-controlled private vehicles from the airport to your hospital or accommodation. Ambulance transport available for patients requiring medical escort.

Bilingual Escort

English, Spanish, Arabic, Turkish, Russian, or French-speaking coordinators accompany you from arrival through every appointment.

24/7 Arrival Support

Flight delayed at 2 AM? Our reception team monitors your flight in real time and adjusts pickup timing automatically — no matter when you land.

Accommodation Options

Stay Where You Heal Best

From hospital-adjacent hotels to private VIP guest houses, we match your accommodation to your treatment program, budget, and family needs.

Mid-range

Hospital-Adjacent Hotels

Partner hotels within walking distance of CIM, CIREN, and Cira García Hospital. Comfortable rooms, international cuisine, and daily shuttle service. Ideal for outpatient programs.

  • Walking distance to hospitals
  • International cuisine
  • Daily housekeeping
  • Free Wi-Fi
Extended stay

Recovery Apartments

Fully-furnished apartments for patients undergoing multi-week programs. Kitchen, living area, and medical-grade cleanliness. Ideal for families staying together during treatment.

  • Full kitchen & laundry
  • Family-friendly
  • Medical-grade cleaning
  • Quiet residential areas
Premium

VIP Guest Houses

Private guest houses with 24/7 concierge, private chef options, and dedicated nursing support. Designed for VIP patients and dignitaries seeking maximum privacy.

  • Private chef available
  • 24/7 concierge
  • Dedicated nursing
  • Maximum privacy
PRE-TRAVEL PREPARATION

Your Packing Checklist

A simple checklist of what to bring. Our coordinators review this with you in a pre-departure call to ensure nothing is forgotten.

Valid passport (6+ months beyond travel dates)
Medical visa issued by Cuban consulate
Medical program letter from SMC Salud
Comprehensive travel insurance
Translated medical records (English or Spanish)
Current medications in original packaging
Recent imaging (CT, MRI, X-ray) on CD/DVD
Pathology reports and biopsy results
Comfortable, loose-fitting clothing
Power adapter (Cuba uses 110V/220V, Type A/B/C)
Emergency contact information for family
Proof of accommodation and return flight
DURING YOUR STAY

Comprehensive Support, Every Day

From your first appointment to your final discharge report, our coordinators are by your side — managing logistics so your medical team can focus on your treatment.

Interpreter Services

Professional medical interpreters accompany you to every appointment, ensuring clear communication with your medical team.

24/7 Care Coordination

A dedicated coordinator manages your schedule, transport, and appointments. One phone number for everything, any time.

Cultural & Dietary Care

Halal, kosher, vegetarian, and diabetic meal options. Prayer spaces and cultural sensitivity at every facility.

Telemedicine Bridge

Your home-country physician can join consultations remotely. We provide translated reports within 48 hours of each appointment.

Departure & Follow-up

Your Care Continues After You Fly Home

Before departure, you receive a comprehensive medical report detailing your treatment, progress, and follow-up recommendations — translated into your language. Our telemedicine program keeps you connected with your Cuban medical team for continued consultation.

Translated Medical Report

Within 48 hours of discharge

Telemedicine Follow-up

Video consultations with your Cuban team

Medication Supply

Take-home supply with refill coordination

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Center of Molecular Immunology (CIM)

Centro de Inmunología Molecular

Oncology & Immunotherapy

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Cancer Vaccine Development

Center for Genetic Engineering and Biotechnology (CIGB)

Centro de Ingeniería Genética y Biotecnología

Biotechnology & Regenerative Medicine

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Advanced Biologics

International Center for Neurological Restoration (CIREN)

Centro Internacional de Restauración Neurológica

Neurology & Neurorehabilitation

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Intensive Neurorehabilitation

Placental Histotherapy Center

Centro de Histoterapia Placentaria

Dermatology

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Dermatological Therapeutics

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Request Consultation

Begin Your Path to Healing

Submit your inquiry and our international patient coordination team will review your case and respond within 24–48 hours with a personalized treatment recommendation.

Medical Review

Our specialists evaluate your medical history and imaging

Treatment Proposal

Receive a detailed program with timeline and costs

Travel Coordination

Complete visa, accommodation, and logistics support

Complete Full Patient Intake

Prefer to speak directly?

Call our International Patient Center or reach us on WhatsApp.

Consultation Request

All information is handled with strict medical confidentiality.

Click to upload files

Passport copy, X-rays, medical reports, lab results (PDF, JPG, PNG — max 10MB each)

By submitting, you consent to SMC Salud processing your medical information for consultation purposes.