Your Complete Medical Travel Experience
From visa processing to airport reception, accommodation, and post-treatment follow-up — every aspect of your medical journey to Cuba is coordinated by our dedicated international patient team.
Airport Reception
Dedicated ground transport from José Martí International Airport directly to your accommodation or medical facility.
Accommodation
Hotel accommodation for outpatient programs, or comfortable in-facility rooms for inpatient care. Post-surgical recovery suites available.
Interpreter Services
Professional medical interpreters in Arabic, English, Turkish, French, German, Russian, Portuguese, and Chinese.
24/7 Coordination
Round-the-clock access to your dedicated international patient coordinator via WhatsApp and phone.
Medical Records
Comprehensive medical reports provided upon completion of treatment, with telemedicine follow-up options.
Recovery Support
Post-treatment recovery monitoring, follow-up consultations, and coordinated hotel-to-hospital transfers.
From First Inquiry to Full Recovery
We manage every detail of your medical journey — so you can focus entirely on healing. Our dedicated international patient team coordinates everything from consultation to post-treatment care.
Complete Concierge Care
Every step coordinated for your comfort
- 1STEP 01
Initial Inquiry
Submit your medical history and reports through our secure online portal or by phone. Our international patient coordinators acknowledge your inquiry within 24 hours.
- 2STEP 02
Medical Records Review
Our multidisciplinary medical team reviews your medical records, imaging, pathology reports, and prior treatments to assess eligibility for Cuban therapies.
- 3STEP 03
Personalized Treatment Plan
Receive a customized treatment plan developed by a multidisciplinary team of Cuban specialists, tailored to your specific diagnosis and health status.
- 4STEP 04
Cost Estimate & Financial Planning
Receive a transparent cost breakdown with treatment, accommodation, and transfer fees. Our team provides payment options and insurance guidance.
- 5STEP 05
Travel Arrangements & Visa
Our team handles medical visa processing, flight booking assistance, travel insurance, and all necessary documentation for your medical journey.
- 6STEP 06
Airport Reception & Transfer
Our multilingual team greets you at José Martí International Airport in Havana. Private ground transfer to your accommodation or medical facility is arranged.
- 7STEP 07
Hospital Admission & Orientation
Check-in to your medical facility with full orientation. Dedicated interpreter services, dietary preferences, and accommodation details are confirmed.
- 8STEP 08
Specialist Consultations & Diagnostics
Meet your treating physicians in person. Any additional diagnostic tests, imaging, or lab work are completed to finalize your treatment protocol.
- 9STEP 09
Treatment & Medical Care
Begin your treatment with Cuba's leading specialists. Daily medical coordination, interpreter services, and 24/7 patient support throughout your stay.
- 10STEP 10
Recovery & Rehabilitation
Post-treatment recovery in premium facilities. Rehabilitation, follow-up consultations, and recovery monitoring ensure optimal healing outcomes.
- 11STEP 11
Discharge & Follow-Up Care
Return home with a comprehensive medical report in your language. Our telemedicine program ensures continued follow-up with your Cuban medical team.
Care That Honors Your Faith & Culture
We understand that medical travel involves spiritual as well as medical needs. Our international patient services support both Muslim and Christian patients — with prayer facilities, worship access, halal and dietary observances, religious rituals, and pastoral care throughout your stay in Cuba.
Muslim Prayer & Worship
Dedicated prayer rooms at all partner hospitals. Prayer mats and Qibla direction provided. Nearby mosques accessible from accommodation. Prayer times accommodated in daily treatment schedules.
Christian Worship & Church Access
Nearby Catholic and Protestant churches accessible from accommodation. Arrangements for Mass, communion, and pastoral visits. Chaplain services available. Sunday worship transportation coordinated on request.
Halal & Dietary Observances
Halal meals prepared on request at all facilities. Kosher, vegetarian, and special medical diets available. Christian fasting traditions respected (e.g., fish on Fridays, Lenten observances). Private kitchen arrangements for extended stays.
Religious Rituals & Sacraments
Support for Muslim rituals (Ramadan scheduling, Eid accommodation, Ghusl facilities). Christian sacraments arranged on request (baptism, anointing of the sick, Eucharist). Respecting religious holidays and holy days of both faiths.
Family Accommodation
Comfortable lodging for accompanying family members. Adjoining rooms and family suites available. Coordinated activities and local guidance for relatives of all faiths.
Native-Language Coordinators
Arabic, Turkish, French, English, and Spanish-speaking patient coordinators available 24/7. Cultural liaisons who understand your customs, faith traditions, and preferences.
Health Challenges Across the World
Cuba's medical programs serve patients facing widespread chronic and complex conditions worldwide. These figures illustrate the scale of need in key regions we welcome patients from.
United States
Population: 335,000,000
Neurological disorders
Alzheimer's disease
7,400,000
Diagnosed till now
1,850,000
Receiving treatment
125,800
Deaths / year
Parkinson's disease
1,100,000
Diagnosed till now
550,000
Receiving treatment
33,000
Deaths / year
Skin, hair & diabetes
Diabetic foot ulcers
2,800,000
Diagnosed till now
1,680,000
Receiving treatment
84,000
Deaths / year
Psoriasis
7,600,000
Diagnosed till now
3,040,000
Receiving treatment
760
Deaths / year
Vitiligo
1,700,000
Diagnosed till now
204,000
Receiving treatment
0
Deaths / year
Alopecia
335,000
Diagnosed till now
50,250
Receiving treatment
0
Deaths / year
Cancer types
Lung cancer
870,400
Diagnosed till now
435,200
Receiving treatment
216,294
Deaths / year
Breast cancer
802,400
Diagnosed till now
481,440
Receiving treatment
81,444
Deaths / year
Head & neck cancer
210,800
Diagnosed till now
105,400
Receiving treatment
44,268
Deaths / year
Prostate cancer
510,000
Diagnosed till now
306,000
Receiving treatment
48,195
Deaths / year
Skin cancer
1,360,000
Diagnosed till now
680,000
Receiving treatment
14,280
Deaths / year
Select a region to view diagnosed cases, patients in treatment and annual deaths for each condition.
Figures are based on international epidemiological estimates and GLOBOCAN (IARC / WHO) data. Prevalence rates are approximate and provided for informational purposes only; individual eligibility for treatment is determined by medical review.
Entry Requirements for Cuba
Understanding Cuban visa requirements for medical treatment is essential. Our team assists with every step of the documentation process.
Medical Program Issued
Receive your personalized medical program from the SMC Coordination and Processing Center.
Tourist Card (≤30 days)
For treatments under 30 days, a Tourist Card suffices — available when purchasing your airline ticket or at Cuban consulates.
Medical Visa (>30 days)
For treatments exceeding 60 days, a medical visa is processed through your treatment center.
Travel to Cuba
Arrive at José Martí International Airport in Havana, where our team would receive you.
How to Pay for Treatment
Payments are processed securely through international bank transfers or our online payment gateway.
Bank Transfer
International transfers in Euros, Sterling, or Canadian Dollars. Transfers cannot be made in USD or from US-capital banks.
Online Payment
Secure online payment gateway accepting Visa, MasterCard, Maestro, American Express, ServiRed, and VISA Electron.
No Cash
Cash payments are not accepted. All transactions are processed via bank transfer or online payment for security and transparency.
Health Insurance Required
Cuban Health Insurance must be purchased from ASISTUR. If you have existing insurance, ASISTUR will determine if it is valid or compatible. Visit asistur.cu for details.
Frequently Asked Questions
How can I request a medical evaluation from Cuban specialists?▾
What medical records should I submit for evaluation?▾
Can I request a second opinion from Cuban medical specialists?▾
Who may be considered for treatment in Cuba?▾
Do I need a visa to travel to Cuba for medical treatment?▾
How long does the evaluation and treatment planning process take?▾
Ready to Begin?
Submit a consultation request and our coordination team will guide you through every step.
Request Consultation